Ceramic Coating

Cancellation Policy

Cancellation Policy We require a minimum of 24 hours' notice to change or cancel an appointment. There is a 10-minute grace period upon our arrival at the customer's residence. If the customer is not present within this period, no booking fees will be refunded. Scheduling multiple vehicles at the same location for the same day will still require separate deposits. Additional Charges Policy We reserve the right to charge additional fees for services. Our no surprise fee policy ensures any extra charges will be disclosed upon arrival and before servicing your vehicle. If you do not agree to the additional charges, your deposit will not be refunded, and the service will not be provided, but you will not be charged for the full service. Additional charges may include excessive dirt, stains, residue, pet hair, extra soiling, and biohazards. Please note that we normally reserve additional fees for extreme cases. These fees reflect a large amount of additional time and/or equipment that will need to be spent/used to ensure the full quality and experience of a service. These fees will never be added without an acceptable explanation and reason. If you have any questions about additional charges please email us.